Rusty Reynolds
Executive Director

Rusty has been with International House since February 2009 and she brings experience and expertise in project management, marketing, team building, process development and training. Her professional experience includes management positions with Bank of America, Belk Stores Services and Cadmus Communications. During her time at International House, she has managed financials, operations, volunteers and human resources. She also serves as Staff Liaison and Project Manager for the Annual Gala, now in its 29th year. She has a bachelor's degree in business administration/accounting, and a Master of Project Management, both from Western Carolina University.

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Anne Crotty
Immigration Attorney

Anne Crotty joined International House in 2005 as an attorney with the Ginter Immigration Law Clinic after prior work as a legal services attorney in Pennsylvania and in private practice in North Carolina and served as Clinic Director for over eight years. Her career has focused upon serving low-income people, and she is especially grateful for the privilege of serving our clients. Anne also was on the faculty of Independence High School in the International Studies and International Baccalaureate programs and has worked as a freelance writer. She is a member of the North Carolina Bar and holds a bachelor's and a law degree from the University of North Carolina (Chapel Hill) and also a master's degree in teaching from Wesleyan University (Connecticut). Email Anne at

Kathy Brennan
Immigration Attorney

Kathy joined International House in 2011 as an attorney with The Immigration Law Clinic. She is a member of the North Carolina Bar. Prior to International House, Kathy was a volunteer Guardian Ad Litem and worked in Insurance Defense Litigation. She has a BA from Mary Washington College in Virginia and a JD from DePaul University College of Law in Chicago. Email Kathy at

Jelena Giric-Held
Immigration Clinic Director

Jelena first came to International House as a volunteer in 2004. In 2006 she joined the staff as operations manager and immigration paralegal. In 2014,she became our Immigration Clinic Director. She holds BIA (Board of Immigration Appeals) accreditation which means she can represent clients in much the same way an attorney can. Email Jelena at




Dan Melo
Immigration Attorney

Daniel joined International House in 2015 as an attorney with the Ginter Immigration Law Clinic. As the son of an immigrant from the Dominican Republic, Daniel developed a passion for helping underserved populations navigate the complex and sometimes frustrating immigration system. Daniel learned Spanish while living in the Dominican Republic for nearly six years during his childhood. He has years of experience working with immigrant populations in Charlotte, often in a non-profit setting. Daniel is a member of the North Carolina Bar and graduated with a JD from the Charlotte School of Law. He also has a BA in Music from Pfeiffer University with a focus on instrumental technique.. Email Dan at


Stephanie Galeotti, EdD
Director of Education 

Dr. Stephanie Galeotti, also known as “Dr. G” by her students, is an energetic educator, highly motivated servant leader and avid traveler. A native of Charlotte, she has spent the past decade living across the United States and most recently in Astana, Kazakhstan. She brings professional experience in ESL/ELL, leadership and nonprofit work. More specifically, Dr. G has expertise in teaching, literacy, curriculum development, instructional design, coaching, mentoring, professional development, program evaluation, strategic planning and fundraising. Her passion for volunteerism is evident by her work with the Kazakhstan Foundation for Cultural, Social, and Educational Development, The Society for Girls and Girls on the Run. She holds a doctoral degree in Educational Leadership with specialization in Curriculum and Instruction from Seattle University, master’s degree in Organizational Leadership from Gonzaga University, and a bachelor’s degree in Communications from UNC Charlotte, as well as a Teaching English as a Second Language (TESOL) certification. Dr. G is thoroughly looking forward to serving Charlotte’s immigrant population and promoting international understanding through her love for cultural diversity. Email Stephanie at

Johnelle M. Causwell
Citizen Diplomacy Program Director
Johnelle has been working with International House since 2012. Hailing from Kingston, Jamaica, she graduated from Warren Wilson College with a major in Economics and a minor in Political Science. After almost a decade in advertising, Johnelle transitioned her career as an agency Creative Director to her other passion, International Relations. She currently works on the local level to administer the Department of State’s International Visitor Leadership Program along with other international professional and youth exchange programs. Johnelle has been instrumental in the founding of the Young Professionals @ International House and she currently acts as Staff Liaison. She has been selected as one of Charlotte's Top 40 Under 40 Professionals by the Charlotte Business Journal for 2016 and was the 2013 recipient of the Charlotte Chamber of Commerce’s Young Professional Newcomer of the Year Award. She currently serves on the Board of Directors for the Charlotte Chamber Young Professionals and the Johnson C. Smith University Multicultural Diversity Board.

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Alma Hernandez
Client Services Director

Prior to arriving in Charlotte, Alma worked for a decade in Education, teaching Bilingual/ESL elementary K-5; often leading after-school programs for students and parents. Since her arrival in Charlotte, she has been a volunteer with Action NC, Women Voting our Values, and she is VP of the National Organization of Women of Charlotte. Working at the International House in this way allows her to work with and serve the community. Born of parents who immigrated here from Mexico, Alma understands the struggle of being in a new country. Thanks to local community support, ESL and citizenship classes were available to her family. Alma believes in giving back. Email Alma at

  Carole Ward
Development Director

Carole began as a volunteer at International House in 2012 before she was hired as Citizen Diplomacy Program Associate. These days, she's writing grants, supporting development efforts and facilitating rental of the MICC Auditorium. In addition to her Bachelor's degree, she obtained a Masters in Social Work from Tulane University and a Masters in Business Administration (MBA) from Winthrop University. Carole is passionate about traveling. She has lived or traveled in Japan, Fiji, New Zealand, Australia, Indonesia, Turkey, India, Ireland, England, Germany, Czech Republic and the Bahamas.

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Tanja Ribar Pauler
AmeriCorps ACCESS Volunteer Coordinator

Tanja was introduced to the International House through English Conversation hour in 2009, where she worked on her English in a fun and relaxed atmosphere and made her first friends in Charlotte upon moving here from Belgrade, Serbia. This first experience with International House made a lasting impression and left her with desire to come back. Since the beginning of 2014 Tanja has been volunteering with International House in the Citizenship Tutoring Program and enjoys helping new Charlotteans make Charlotte their home. Tanja has a master’s degree in History from University of Belgrade and is working towards the post-bac Nonprofit Management Certificate degree at University of North Carolina at Greensboro (UNCG). She is also starting an internship position as a Development Associate with Latin American Coalition. 

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Danielle Robertson
Rising Readers Project Manager

Danielle Robertson joined International House in 2016 to serve in the role of Project Manager for the Rising Readers Program. A native Californian, she made Charlotte her home in 2007. Danielle has experience in TESOL education and her academic interest include linguistics and diverse populations. She has earned a bachelor’s degree in English from Fisk University and a master’s degree in Teaching English as a Second Language from UNC Charlotte.

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