How Cultural Sensitivity Training Came To Be
The Cultural Sensitivity Training (CST) was developed in response to a growing need for better communication between foreign-born community members and the service providers who work with them.
Oftentimes, service providers like healthcare practitioners, school administrators, social workers, etc. are provided with translation tools like Language Line or live interpreters. However, providers don’t always receive training on the best practices for utilizing these tools, or training on how to navigate cultural differences with patients or clients.